Privacy Policy

Privacy Policy

HORI (U.S.A.), Inc. understands that protecting your private information is very important to you, and that you want us to do so carefully and sensibly. This Privacy Policy is intended to help you better understand how we collect, use and store your personal information - whether you use HORI’s products, software, applications, or services (together, the “Services”), or visiting HORI’s website.

Information That We Collect and Receive:

When you visit our website, we use your Internet protocol address to help identify you and your shopping cart, and to gather broad demographic information. Our website may use cookies to keep track of the items in your shopping cart so that you don't have to re-enter them each time you visit. Acceptance of cookies is not a requirement to browse our website, but our shopping cart does require the acceptance of cookies to work properly. Cookies are not used to store customer personal information.

If you use any of our services to make a purchase, we may collect information about the purchase. This could include payment information, such as your credit card number, email address, information and contact information like your billing and shipping address. We use this information to confirm and fulfill your order, and to respond to any questions that you may have.

How We May Use and Share Your Data:

Where appropriate, we sometimes share your information within our global HORI companies and with trusted third-party partners outside of HORI for processing and online fulfillment partners (e.g., ecommerce platforms, credit card processors, shipping companies, etc.) to assist in processing and shipping your order. Customer emails provided as part of the order process or account creation are retained in a database and are subject to the use and sharing outlined above. Your email may be used for marketing purposes subject to your consent and applicable law.
We will not sell, rent or loan any Personal Data or identifiable information collected on this Website.
The information collected from this website could be stored for as long as is required for the uses stated above.

Information Security:

We take security very seriously, and while we cannot guarantee with 100% certainty that your information is protected against unauthorized access, we believe that our security measures are sufficient and we will inform you if there has been a breach of our security that leads to unauthorized access of your personal information.

Unsubscribe or Opt-Out:

All users and/or visitors to our website have the option to discontinue receiving marketing communications from us. Please notify us and/or unsubscribe to be removed from our contact list to no longer receive marketing communication from us. Specific transactional communications, such as those around shipments (order and/or shipment confirmations) for orders placed online, cannot be discontinued.

Changes/Updates to Privacy Policy:

In order to keep up with changing legislation and best practice, we may revise this Privacy Policy at any time without notice so please check back periodically so that you are aware of any changes.