Taiko No Tatsujin Drum Controller for Xbox Series X|S and Windows 11/10 FAQ

Below are frequently asked questions and troubleshooting tips for users of the Taiko no Tatsujin Drum Controller for Xbox Series X|S and Windows 11/10

-Table of Contents-

Select the topic below

The controller isn't working

The drum controller disconnects during use

The drum controller doesn't work when playing "Taiko no Tatsujin," or the controller makes unexpected movements in game

"Taiko no Tatsujin" doesn't recognize the controller as a drum controller in game

The game audio and video are not in sync/there is a lag

The head or rim of the drum doesn't respond to drum taps

Use of the controller on a console that isn't PlayStation® 4, PlayStation® 5, or PC

When the issue isn't resolved through troubleshooting

・The controller isn't working

The controller may not work due to the following.

1. The console's system is not updated to the latest version

Please update your console to the latest system version.

2. The controller is not connected properly

・Please insert the USB plug all the way in.

・Please refrain from using a USB hub or extension cable.

・Please check the manual and ensure the steps are followed correctly.

3. The controller type settings in game are not set correctly

Please check the following step by step guide for proper controller type settings.

How to change the controller type:

Step 1: From the main menu select "My Room", and then "Game Settings"

Step 2: From Game Settings select "Controller Type Settings"

Step 3: Select "Type 4"

*When configuring the controller type settings, the settings only apply to Player 1's controller

When "Type 4" is not selectable

・The controller is set to Player 1, but "Type 4" is grayed out and can't be selected

・You want to select a controller other than that of Player 1

If any of the above applies, from the menu select "Begin Playing" and under "Controller Settings", select "Play with the Drum Controller"

▼ In one player mode

▼ In two player mode

・The drum controller disconnects during use

The controller may not work due to the following.

The controller is not connected properly

・Please insert the USB plug all the way in.

・Please refrain from using a USB hub or extension cable.

・Please check the manual and ensure the steps are followed correctly.

・The drum controller doesn't work when playing "Taiko no Tatsujin," or the controller makes unexpected movements in game

This could be caused by the following.

The controller type settings in game are not set correctly

Please check here for step by step guide for proper controller settings

・"Taiko no Tatsujin" doesn't recognize the controller as a drum controller in game

This could be caused by the following.

The controller type settings in game are not set correctly

Please check here for step by step guide for proper controller settings

・The game audio and video are not in sync/there is a lag

This could be caused by the following.

1. The controller type settings in game are not set correctly

Please check here for step by step guide for proper controller settings

2. The note tuning settings in "Taiko no Tatsujin" are not configured correctly

When using the note tuning settings in game, this may fix the sound lag.

Please check the game's official website or contact us through our customer support page for further assistance.

*If you switch to using the drum controller after playing the game with another controller, you will need to adjust the note tuning settings again.

3. The TV's input is not set correctly.

Depending on your TV, changing the input to "Game Mode" or a similar setting may improve the sound lag. For more information, please check your TV's manual.

・The head or rim of the drum doesn't respond to drum taps

This could be caused by the following.

1. The material of the head or rim of the drum is deformed or damaged

The head and rim of the drums are made of soft material, and thus depending on storage conditions and usage the material could deform or get damaged over time.

You may be able to improve the drum's condition by following our maintenance tips here.

2. Used another object to strike the drum controller instead of the included drumsticks

Please do not use another object to strike the drum controller aside from the included drumsticks

・Use of the controller on a console that isn't Xbox Series X|S or PC

This controller can't be used on a console that isn't Xbox Series X|S or PC.

Additionally, please use the controller only on a PC with Windows 10/11.

*There are cases where the controller cannot be used with a laptop.
*The controller is not guaranteed to work on virtual PCs.

・When the issue isn't resolved through troubleshooting

Please contact us through our customer support page if the issue persists.

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